Refund and Returns Policy
Welcome to surgemart, and thank you for shopping with us. This Refund and Returns Policy outlines the terms and conditions under which you may return or exchange a product.
User Responsibilities
As a user of our website, you are responsible for:
- Reading and understanding our Refund and Returns Policy before making a purchase.
- Providing accurate and complete information when creating an account or making a purchase.
- Maintaining the confidentiality of your account and password.
Website Rules
We reserve the right to modify or terminate our website, or any part thereof, at any time without notice. You agree to comply with all applicable laws and regulations when using our website.
Returns and Refunds
We accept returns and offer refunds in accordance with the following conditions:
- Returns must be made within 30 days of delivery.
- Items must be in their original condition with all tags and packaging intact.
- Refunds will be issued in the original payment method.
Refund and Returns Process
To initiate a return or refund, please contact us at:
Base,
Phone: +1(806)737-9486,
Email: [email protected]
We will respond to your request within 3-5 business days. Please allow an additional 5-7 business days for processing and delivery of your refund.
Disclaimer
By using our website, you acknowledge that you have read, understood, and agree to be bound by this Refund and Returns Policy. We reserve the right to modify or update this policy at any time without notice. Your continued use of our website after any changes to this policy will be deemed acceptance of those changes.
Please note that this policy is subject to change and it’s your responsibility to check back regularly for any updates.